SERVICE AGREEMENTS

Preventative Maintenance Program


You’re not alone. Many of our customers do not have the in-house capabilities or time to keep their machinery in top working order. However, a lack of preventative maintenance often causes an increased need for wear parts and unscheduled down time as well as decreased production.

Prevent downtime and production delays, and maximize equipment performance with NEM’s Preventative Maintenance Program. Whether you have one machine or 100, this service plan will help keep your packaging equipment running efficiently. You’ll enjoy increased machine performance and more predictable maintenance costs.

New England Machinery’s Preventative Maintenance Program includes onsite visits by a highly-qualified NEM-certified Service Technician. Your technician will closely monitor your equipment performance, perform a complete machine inspection and audit of your machinery, and perform general maintenance. You will also receive personnel training and receive a written report of the visit once complete. Should parts be needed, you will receive the highest quality Genuine NEM Parts direct from NEM.

Be proactive, not reactive and start enjoying the benefits of predictable maintenance today. Take advantage of an NEM Preventative Maintenance Program by submitting the form linked here or by telephone at 941.755.5550.


Warranty

New England Machinery offers a twelve (12) month from the date of original shipment or 2,000 hours of production equipment warranty, unless otherwise specified, to customers who have directly purchased a machine from NEM. For more specific information, please see your machine Operations and Maintenance Manual.

Should you need to schedule warranty service within the warranty time frame please contact us by submitting the form linked here or by telephone at 941.755.5550.